How can we help you?
Questions about setup, checkout, Beacon monitoring, mobile protection, broker sync, refunds, cancellations, or your account? Start here.
One place for every question.
Product, billing, sales, partnership, and account questions all reach the same RulesFirst support team.
support@rulesfirst.comProduct Support
Help with setup, Beacon monitoring, mobile protection, custom rules, or account access.
Billing & Plans
Questions about Starter, Pro, checkout, invoices, subscription changes, cancellation, or refund review.
Sales & Partnerships
Broker integrations, trading groups, team use, or a custom RulesFirst workflow.
Common help paths.
Jump straight to the product area most related to your question.
Plan Risk
Define daily max loss, entry, stop, target, size, setup, and 1R before the trade starts.
Beacon Monitoring
Understand size drift, ignored stops, revenge behavior, unplanned trades, and rule-break alerts.
Mobile Protection
Set up push alerts, voice reminders, Start Day gates, and Quick Guarded Trade.
Pricing
Compare Starter at $29.99/month or $299/year and Pro at $44.99/month or $449/year before checkout.
Refunds & Cancellations
Review trial, renewal, cancellation, web billing, and app-store refund terms.
Compare
Compare RulesFirst with traditional trading journals and alternative review workflows.
Support FAQ.
Browse all frequently asked questionsStill need a hand?
Send us the account email, what you were trying to do, and the page or flow where it happened. We will help you get unstuck.